Frequently Asked Questions
Got questions about property management? We’ve got answers! Explore our FAQ section to find quick and helpful information about our services, from tenant screening and lease agreements to maintenance and property inspections. At AIM we’re here to make property ownership stress-free and successful.
Where is the area that you service?
We manage client investments from Loma Linda to Beaumont, along the 10 and 210 corridors.
How are you different from other management companies?
How are you different from other management companies? A.I.M. strives to set ourselves apart from the market standards. On every level, our service, knowledge, expertise and organization are unsurpassed. Our staff are seasoned and skilled in dealing with people and the issues that arise. We are forward thinking and the differences between us and the…
Do you screen the potential tenants?
Decrease your vacancy times and place rent paying tenants with our strategic marketing plans and rigorous tenant screening. Our leasing experts will have your property professionally photographed, advertised on the most important rental websites, and shown to prospective tenants. We will consistently and thoroughly review each application, handling the leasing process from the first inquiry…
Do you oversee remodels and construction projects?
We have overseen every type of renovation and construction including roof, electrical, plumbing, HVAC, sidewalks, tile, bathrooms, kitchens to name but a few. When permits are required, we work closely with the contractors. At the completion of the project, we inspect the work to ensure that is top notch.
What about maintenance?
Regular inspections allow us to ensure that your tenants are following the terms of their lease and taking good care of the property. We’re proactive when it comes to maintenance. When issues come up, you’ll be the first one to hear from us. Our maintenance staff and our reliable network of vendors will ensure any…
What size buildings do you manage?
Our client investments range in size from 1 unit to 8 units. This includes single family, residential homes, condos, townhomes, and small apartment complexes. Our management policy and method is consistent regardless of the size of your property. Whether your property is large or small, the service you receive will be impeccable.
What software do you use?
We use ‘Buildium’ which is considered the best in the business. Our reports are customizable and always presented to ownership by the 10th of the month. We pride ourselves on a solid back office to support the field work.
What is the transition process?
The process is quick and painless. We have a detailed checklist that can be completed within a couple of days and we do all the hard work for you. We work well with other management companies so there is never an issue with turning over documents.
How do you deal with problem tenants?
At A.I.M. we have noticed that most “problem tenants” are a problem because they have been treated poorly, misunderstood or ignored. We put substantial time, energy and effort into keeping all our residents happy, so we reduce expenses including legal fees and lost rent.
Do you manage retail and commercial?
No, we like to focus on one thing at a time. The residential space is our main emphasis and allows us to be the specialist.